AnyDesk 自称为“快速远程桌面应用程序”，并呼吁其网站的访客“重新想象远程访问。”然而，这并不是市场上唯一的远程访问软件。这引出了一个问题：AnyDesk 用于什么，它是我业务的最佳选择吗？
So, it’s time to explore the pros and cons of AnyDesk, its features, and how it compares to competitors like Splashtop. Let’s begin.
什么是 AnyDesk？
AnyDesk is a remote access and support solution that lets users access and control their computers remotely. Like many remote access platforms, it provides cross-platform access and control via computers, smartphones, and tablets, which enables users to connect to their work computers when working remotely or on the go. This has made it a choice for remote workers and IT support teams, as it enables access to remote devices.
How Does AnyDesk Work?
At a basic level, AnyDesk works by creating a remote session between two devices through the AnyDesk client. One user runs or installs the application on their device, and the remote device is identified by a unique AnyDesk ID or a custom alias.
The typical workflow looks like this:
A user installs or launches the AnyDesk client: The software runs on the local and remote devices involved in the session. Depending on the use case, this may be a one-time support session or part of an ongoing remote access setup.
The remote device is identified by an AnyDesk ID or alias: Each endpoint has a unique identifier. This gives the connecting user a specific destination to enter when starting a session.
A remote user enters the ID to request access: The person initiating the connection types in the target device’s AnyDesk ID or alias and sends a session request.
The receiving user approves the connection: In an attended session, the person at the remote device typically sees a prompt and can grant or deny access. They may also control what permissions are allowed, such as screen viewing, keyboard and mouse control, file transfer, or clipboard access.
The remote session begins: Once approved, the connecting user can interact with the remote system based on the permissions granted. This is how IT teams troubleshoot issues, employees access office computers, or admins manage remote systems.
For unattended access, the workflow is slightly different. Admins or authorized users can configure access credentials in advance so approved users can connect without someone needing to accept the session each time. In business environments, this is often used for server management, after-hours support, and access to assigned workstations.
What Is AnyDesk Used For?
作为一个远程访问和支持解决方案，AnyDesk 有多个用途，使其在多个行业的企业中具有吸引力。这些用途包括：
IT支持：远程支持软件使IT支持人员能够从任何地方连接到最终用户设备，使用他们选择的设备，方便在远程工作或支持远程工作者时提供支持、故障排除和维护。
远程工作：远程访问工具帮助远程和混合办公人员从他们喜欢的设 备连接到工作计算机和专业工具。
协作：远程访问使多个用户能够连接到同一设备，从而可以在项目上进行安全的 远程协作。
服务器管理：远程访问使管理员更容易管理对其服务器的访问，从而提高安全性。
远程培训：远程访问也可以是一个强大的培训工具，因为它允许新员工在任何地方和任何设备上接受实践培训。
Key AnyDesk Features
AnyDesk includes a set of core remote desktop features designed for remote access, remote support, and basic collaboration. For IT teams and businesses evaluating the platform, it helps to look at these features in terms of day-to-day support workflows, device access needs, and administrative control.
Common AnyDesk features include:
Remote desktop control: Lets users connect to and control another computer over the internet. This is the core function for remote work, troubleshooting, and offsite support.
File transfer: Supports moving files between local and remote devices during a session, which can be useful for sending logs, installers, documents, or patches.
Unattended access: Allows authorized users to connect to a device when no one is physically present at the remote machine. This is commonly used for managed endpoints, servers, and after-hours IT maintenance.
Cross-platform access: AnyDesk is used across major platforms, making it possible to connect between different operating systems depending on the deployment scenario.
Address book: Helps users organize saved devices and contacts, which can simplify repeat connections for support teams or users accessing the same systems regularly.
Remote printing: In supported workflows, users can print documents from a remote session to a local printer.
Session recording: Lets organizations keep a record of remote sessions for documentation, internal review, or audit-related processes.
Permission controls: Admins or users can limit what a remote party is allowed to do during a session, such as controlling the keyboard and mouse or transferring files.
Collaboration tools: Depending on the use case, AnyDesk can support shared sessions and communication features that help technicians and end users work through issues together.
Is AnyDesk Free?
Yes, AnyDesk does offer a free option, but it is intended for personal use only. That can make it a workable choice for individual users who need occasional remote access to a home PC or want to help a friend or family member with a simple support issue.
For professional, commercial, or business use, AnyDesk requires a paid plan. This distinction matters for IT teams, support organizations, and businesses evaluating remote access tools for ongoing operations, since business use typically requires licensing, administrative controls, and support features that go beyond casual use.
The free version can be useful for light, non-commercial scenarios, but the AnyDesk free version comes with limitations that may affect reliability and manageability in a business environment, including:
Use restricted to personal, non-commercial purposes
Fewer business-oriented administrative and management capabilities
Limited suitability for standardized IT support workflows
Constraints that make it less practical for teams managing multiple users or devices
In practice, the free plan is best viewed as a basic entry point rather than a long-term option for organizations. If a business needs consistent remote support, unattended access across multiple endpoints, centralized oversight, or broader operational control, a paid plan is typically necessary.
AnyDesk Pricing: How Much Does AnyDesk Cost?
AnyDesk offers a free version for personal use, but business users need a paid plan. Its main paid plans include Solo, Standard, Advanced, and Ultimate.
Current listed pricing includes:
Solo: [$28.90/month], billed annually
Standard: [$49.90/month], billed annually
Advanced: [$111.90/month], billed annually
Ultimate: Custom pricing
AnyDesk’s pricing has also increased in recent years. Earlier listed pricing showed Solo at $24.90/month, Standard at $42.90/month, and Advanced at $90.90/month. Compared to those previous prices, the current listed rates represent increases of about 16% for Solo, 16% for Standard, and 23% for Advanced.
AnyDesk安全吗？探索潜在的安全风险
网络安全仍然是许多企业的首要任务，因此找到一个安全的远程访问解决方案至关重要——目标是让用户轻松连接到他们的设备，而不是让黑客和其他不法分子进入。
虽然 AnyDesk 确实包含许多安全功能，如单点登录 (SSO)、双因素身份验证和身份与访问管理 (IAM)，但它过去也曾经历过安全漏洞。在 2024 年 2 月，它遭受了一次网络攻击，导致数千个凭证被盗并在暗网上出售。虽然这个问题已尽快得到解决，但 AnyDesk 漏洞 仍然需要注意。
此外，AnyDesk 诈骗一直是一个反复出现的威胁，因为黑客和诈骗者利用它进行网络钓鱼活动。
AnyDesk 的优缺点
虽然 AnyDesk 确实有很多优点，但也有一些需要考虑的缺点。理解两者对于做出明智的购买决策很重要。
使用 AnyDesk，用户可以连接到他们的设备并进行远程工作。它包括文件传输、远程打印、Wake-on-LAN、会话录制、多因素身份验证等功能。
However, there are also some downsides. AnyDesk users have reported concerns such as buggy performance, security risks, difficulty canceling, and a general lack of transparency from the company. While the free version may be tempting, its lack of features means users will only get the bare minimum functionality out of it and may want to invest in a more powerful solution.
AnyDesk Limitations for Business Use
AnyDesk can be useful for remote desktop access and remote support, but businesses should evaluate whether it fits the way their teams manage users, devices, security, and support workflows at scale.
Here are a few areas to consider:
Pricing and plan requirements can become more complex as teams grow: A plan that fits a small team may need to be reevaluated as the organization adds users, concurrent sessions, managed devices, or business features.
Security depends on consistent configuration and usage: Any remote access tool should be configured with strong authentication, permission controls, access policies, and user training. If employees grant access too broadly or admins do not enforce consistent settings, risk increases.
Administrative needs vary by organization: Businesses with multiple technicians, departments, or locations should confirm whether their plan includes the user management, permission controls, role oversight, and account administration they need.
Audit and support requirements may become more important at scale: IT teams may need detailed session visibility, consistent recording policies, clear accountability, and support workflows that align with internal policies or compliance expectations.
Remote support may require more than remote desktop access: Some teams need more than the ability to connect to a device. They may need structured technician workflows, attended and unattended support options, service desk processes, and centralized controls for day-to-day help desk operations.
Endpoint management may be a separate requirement: Businesses that also need visibility into device health, patch status, software inventory, alerts, or remediation may need endpoint management capabilities in addition to remote access.
In practice, AnyDesk may not be the best fit when an organization wants to standardize remote work access, IT support, and endpoint management under a broader operational workflow. That is often when IT decision-makers start comparing alternatives based on administration, security controls, support processes, endpoint visibility, and long-term cost predictability.
When Should You Consider an AnyDesk Alternative?
Teams and businesses should consider AnyDesk alternatives when remote access becomes part of a broader IT workflow.
That usually happens when teams need more than the ability to connect to a device. They may need stronger administration, more predictable costs, better support workflows, or endpoint management capabilities that help IT teams keep distributed devices secure and operational.
You may want to compare AnyDesk alternatives if:
Your IT team supports employees, customers, or managed devices across multiple locations.
You need centralized control over users, devices, permissions, and technician access.
You want clearer visibility into support activity, session history, and remote access usage.
Your organization needs both attended support and unattended access for day-to-day IT operations.
Pricing becomes harder to predict as you add users, sessions, managed devices, or business features.
You want remote access and endpoint management capabilities in a more unified workflow.
Your team needs visibility into device health, patch status, software inventory, alerts, or remediation.
Splashtop在性能、安全性和成本方面如何超越AnyDesk
If you’re considering investing in a powerful remote access solution, then you'll want the best AnyDesk alternative. When you compare the reviews, features, pricing, support, and more, one name stands out above the rest: Splashtop.
Splashtop 的远程访问和支持解决方案能够从任何设备、任何地方实现快速、无缝且强大的远程连接，使团队、员工和 IT 代理在移动中高效工作。Splashtop 一直因其可靠性、高性能和客户支持而受到用户的高度赞誉，使其成为一个受欢迎的选择（这是有充分理由的）。
Splashtop在设计时也考虑到了安全性，拥有广泛的高级安全功能，包括多因素身份验证、会话空闲超时、远程连接通知、入侵检测和防御机制等。因此，Splashtop完全符合广泛的标准和法规，包括ISO/IEC 27001、SOC 2、GDPR等，使其成为各行业企业的安全选择。
As for the cost, Splashtop is one of the most price-effective solutions on the market. Splashtop’s pricing begins at $6/month for the Solo plan, and even the higher-tiered Performance plan is only $13/month – nearly a third of what AnyDesk charges for its Standard plan!
为什么用户更喜欢 Splashtop 而不是 AnyDesk：来自真实客户的见解
当然，比较功能和价格是好的，但最重要的是客户的反馈。
当你查看评论时，Splashtop 一直获得高客户评分，在 Capterra、Trustpilot 和 Gartner Peer Insights 上的平均评分为 4.7 分（满分 5 分），高于 AnyDesk。
Splashtop 因其易用性、功能、效率、客户支持和价格实惠受到用户喜爱。从 AnyDesk 转用 Splashtop 的用户强 烈推荐。那么，既然 Splashtop 可以实现所有功能，为什么还要下载 AnyDesk 呢？
寻找更安全且更实惠的远程访问解决方案？立即开始使用Splashtop！
当您需要一个可靠、实惠且高效的远程访问解决方案时，选择是显而易见的。Splashtop提供无与伦比的远程访问功能和用户友好的界面，由出色的客户支持团队支持，并以任何企业都能负担得起的价格提供。
使用 Splashtop，您的员工可以随时随地访问他们的远程设备，无论是在家用笔记本电脑工作、在咖啡店用智能手机工作，还是在机场用平板电脑工作。IT 支持代理可以远程访问最终用户设备，使远程故障排除像面对面支持一样简单。这使得组织内的员工可以随时随地轻松地工作和协作项目。
Ready to experience Splashtop for yourself? Get started with a free trial today.
