IoT 远程访问 - 从任何地方管理和支持设备

最大限度地延长你的移动电脑、POS系统、扫描仪、ELD等的正常运行时间

Remote Support for IoT Devices

Splashtop is SOC 2 compliant and supports other industry and government standards and regulations including GDPR, CCPA, PCI, HIPPA and FERPA.

远程监控、管理和支持所有设备
保护你的IoT 投资，并通过有人值守和无人值守的远程支持功能最大限度地延长正常运行时间。在业务高峰期提供按需的设备支持，以消除漫长的设备停机时间。远程监控和管理设备，以确保它们得到更新，并保持业务运作的顺利进行。
通过远程访问提高技术员的效率
使技术人员能够快速管理和响应支持请求，尽量减少对影响收入的任务的干扰。通过远程访问，集中的IT团队可以同时支持更多的地点，而不需要在当地配备现场IT技术人员。先进的监测和警报能力使技术人员能够积极主动地解决问题，提高效率和减少成本。
用AR减少现场技术访问
访问现场移动设备的摄像头，体验交互式增强现实注释和语音通信。迅速解决问题，特别是当设备无法连接到互联网时。远程或二级技术专家可以像在现场一样排除故障，然后向现场工作人员提供逐步指导。在派遣技术员所需时间的一小部分内解决问题。

Industry Solutions

Retail & Restaurants 

POS systems are the backbone of business operations while music systems and digital displays enhance the customer experience. When POS devices go down, it can have a significant impact on revenue as well as the customer experience.  With Splashtop, technicians can easily monitor devices and proactively resolve problems when issues arise. 

Hospitality 

Digital signage and kiosks only enhance the customer journey when they work. Downtime can be frustrating for customers and create a negative experience with your brand. With Splashtop, you can easily access Windows or Android-based devices to remotely reboot systems, install systems updates and more to minimize downtime. 

Transportation  

Telematics and ELD devices have numerous benefits including route optimization, increased driver safety and more.  However, supporting devices that are in numerous disparate locations can be difficult. Splashtop makes it easy to troubleshoot and resolve problems in real-time and support users wherever they are. 

Logistics & Warehousing 

Rugged devices and scanners are central to logistics operations, enabling everything from shipping and receiving, to picking and packing. Device downtime can impact employee productivity and ultimately cause shipping delays that impact the customer experience. Splashtop enables centralized IT teams to quickly provide on-demand support as well as update and maintain devices during off hours to minimize business impact. 